Standard delivery is (3.99) Orders over 35 are delivered free of charge.
We deliver all orders totalling 50 (and above) direct to the address
you have given to us by DPD's Express Delivery service. Orders below
this amount will be sent using the Royal Mail’s 1st class post.
For security purposes, all deliveries sent DPD Express require a
signature for proof of delivery. If you are not in when the courier
attempts delivery they will leave a calling card with their contact
details and will attempt to re-deliver up to 3 times before returning
the parcel to us. If you are unable to take delivery, we would suggest
that you contact the courier to arrange a more suitable time. For
convenience, you may find it simpler to have the parcel delivered to
your workplace rather than your home address.
We aim to process and dispatch all orders within 3 working days. You can check the status of your order within the My Account section. (*working day is classed as Monday to Friday, excluding Bank Holidays)
Where we Deliver to
We deliver to any valid postal address within Jordan but we cannot
deliver to PO Boxes.
In the unlikely event that your order has not arrived within 1 week and you have not heard from us, you should contact us at firstname.lastname@example.org
with your order reference number. You can also track your order online
using DPD’s Track and Trace service. Your tracking number will be
emailed to you on dispatch and can also be found in the My Orders
section within My Account.